Does CT Sounds require returns to be sent back in the original packaging?

In order to receive a full refund, CT Sounds requires all returns to be sent back in the original packaging. If you do not have the original packaging there will be a 30% restocking fee. If we discover the item was used we will not issue a refund or store credit. However, we will give you the option to send the item back to you at your cost plus a $30 processing fee.